The Cloud Adoption Framework leverages experience and best practices to help you digitally transform and accelerate your business outcomes through the innovative use of Public cloud services.
The cloud transformation value chain in the following figure shows that business outcomes are accelerated through cloud-powered organizational change (transformation) that is enabled by a set of foundational capabilities.
The transformation domains represent a value chain where technological transformation enables process transformation which enables organizational transformation that enables product transformation.
Key business outcomes include:
- reduced business risk;
- improved environmental, social, and governance (ESG) performance;
- increased revenue;
- increase of operational efficiency.
Cloud Transformation Domains
- Technological Transformation focuses on using the cloud to migrate and modernize legacy infrastructure, applications, and data and analytics platforms. Cloud Value Benchmarking shows that migrating from on premises to AWS leads to a 27% reduction in cost per user, a 58% increase in virtual machines managed per admin, a 57% decrease in downtime, and a 34% decrease in security events.
- Process Transformation focuses on digitizing, automating, and optimizing your business operations. This may include leveraging new data and analytics platforms to create actionable insights or using machine learning (ML) to improve your customer service experience, employee productivity and decision-making, business forecasting, fraud detection and prevention, industrial operations, and so on. Doing so may help you improve operational efficiency while lowering operating costs and improving employee and customer experience.
- Organizational Transformation focuses on reimagining your operating model—how your business and technology teams orchestrate their efforts to create customer value and meet your strategic intent. Organizing your teams around products and value streams while leveraging agile methods to rapidly iterate and evolve will help you become more responsive and customer-centric.
- Product Transformation focuses on reimagining your business model by creating new value propositions (products, services) and revenue models. Doing so may help you reach new customers and enter new market segments. Cloud Value Benchmarking shows that adopting AWS leads to a 37% reduction in time-to-market for new features and applications, a 342% increase in code deployment frequency, and a 38% reduction in the time to deploy new code.
Foundational Capabilities
Each of the transformation domains described in the preceding section is enabled by a set of foundational capabilities shown in the following figure. A capability is an organizational ability to leverage processes to deploy resources (people, technology, and any other tangible or intangible assets) to achieve a particular outcome. AWS CAF capabilities provide best practice guidance that helps you improve your cloud readiness (your ability to effectively leverage the cloud to digitally transform).
AWS CAF groups its capabilities into six perspectives: Business, People, Governance, Platform, Security, and Operations.
Each perspective comprises a set of capabilities that functionally related stakeholders own or manage in your cloud transformation journey
| Business | People | Governance |
|---|---|---|
| Strategy Management Portfolio Management Innovation Management Product Management Strategic Partnership Data Monetization Business Insight Data Science | Culture Evolution Transformational Leadership Cloud Fluency Workforce Transformation Change Acceleration Organization Design Organizational Alignment | Program and Project Management Benefits Management Risk Management Cloud Financial Management Application Portfolio Management Data Governance Data Curation |
| Platform | Security | Operations |
|---|---|---|
| Platform Architecture Data Architecture Platform Engineering Data Engineering Provisioning and Orchestration Modern Application Development Continuous Integration and Continuous Delivery | Security Governance Security Assurance Identity and Access Management Threat Detection Vulnerability Management Infrastructure Protection Data Protection Application Security Incident Response | Observability Event Management (AIOps) Incident and Problem Management Change and Release Management Performance and Capacity Management Configuration Management Patch Management Availability and Continuity Management Application Management |
- Business Perspective helps ensure that your cloud investments accelerate your digital transformation ambitions and business outcomes. Common stakeholders include the chief executive officer (CEO), chief financial officer (CFO), chief operations officer (COO), chief information officer (CIO), and chief technology officer (CTO).
- People Perspective serves as a bridge between technology and business, accelerating the cloud journey to help organizations more rapidly evolve to a culture of continuous growth, learning, and where change becomes business-as-normal, with focus on culture, organizational structure, leadership, and workforce. Common stakeholders include CIO, COO, CTO, cloud director, and cross-functional and enterprise-wide leaders.
- Governance Perspective helps you orchestrate your cloud initiatives while maximizing organizational benefits and minimizing transformation-related risks. Common stakeholders include chief transformation officer, CIO, CTO, CFO, chief data officer (CDO), and chief risk officer (CRO).
- Platform Perspective helps you build an enterprise-grade, scalable, hybrid cloud platform; modernize existing workloads; and implement new cloudnative solutions. Common stakeholders include CTO, technology leaders, architects, and engineers.
- Security Perspective helps you achieve the confidentiality, integrity, and availability of your data and cloud workloads. Common stakeholders include chief information security officer (CISO), chief compliance officer (CCO), internal audit leaders, and security architects and engineers.
- Operations Perspective helps ensure that your cloud services are delivered at a level that meets the needs of your business. Common stakeholders include infrastructure and operations leaders, site reliability engineers, and information technology service managers.
